The analysis tool makes such a good knowledge management/help bot that we decided to use it for questions and documentation over anything else. We can distribute the 'help chatbot' as a simple json file rather than using any other vendors. The most up to date version will always be here:
Pulse is so good at knowledge management we switched to it ourselves
One of the coolest things (in my opinion) about the new analysis tool is that you can export and share your chats, including contextual data, with anyone. I was doing some internal testing and it turns out it’s an excellent support chatbot experience. If you have a node feel free
Matt Krueger
Once imported in to the analysis tool select the context blocks for whatever parts of the app you're having issues with and ask away! You can use this same approach for any workflows that you share with other pulse users.
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